M A P L E . S H I P P I N G
Orders in stock will be shipped no later then 42hours after payment has been confirmed.
Pre- orders will be shipped no later then 21 days from purchase.
Please note that once orders are shipped, we are unable to change your shipping address
In the unlikely event of a shipping delay, we will notify you promptly via email
For orders under $200 a flat rate of $10 for postage applies, $20 for international.
Orders processed on Weekends/Public holidays will generally be sent the following business day
Any other questions regarding shipping with Maple, please contact email@example.com.
M A P L E . T & C'S
Maple endeavours to ensure all garments sent to our lovely customers are in perfect condition- please note however, due to the organic nature of our garments, the fabric is prone to more inconsistencies then conventional fabrics. We consider these apart of our 'style.'
Please note due to the 'made to order' nature of our label, refunds for change of mind or incorrect size are not processed. We can offer an exchange for another garment of the same price, or issue you a gift card for later purchasing if something doesn't suit you at the time.
If you deem a garment un wearable due to being too flawed however, we will refund within 7 days of purchasing given the following is satisfied;
- All tags/ receipts intact
- In original packaging
- Items must not have been worn, damaged or washed
- Potage for you return must be paid by the customer
Alongside your return, please include;
- Explanation of return
- Contact details (mobile, email)
- Express post bag for the postage of your new garment
M A P L E
11 Wave Crescent Mount Coolum, 4573
Sunshine Coast, QLD
Please note our fabrics are naturally woven and dyed not conventional- therefore we consider inconsistencies within the colour/texture of our fabrics to be apart of our organic 'style.' Each garment is designed to fade slightly after the first wash. To ensure colour fastness, please comply with the care tag instructions attached to your garment.
Thank you !